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vCenter Web Service Authentication Fails

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Hello,

 

I am having an issue authenticating to the web service on vCenter 5.0. Here is the situation:

 

Case 1: vCenter 5.1

Setup a Windows account in vCenter with read-only permission.

The authentication is successful - I am able to login to the web service and get the information I need:

 

Case 2: vCenter 5.0

Setup a Windows account in vCenter with read-only permission.

When I attempt to authenticate, I get several error messages:

Failed to login to web service https://servername.com:443/sdk

SOAP fault: Cannot complete login due to an incorrect user name or password

 

However, I am able to login to vCenter 5.0 using both the vSphere web client and the traditionally installed vSphere client with the same exact username and password

 

I am wondering what could possibly be wrong that I can login with vSphere but not through the web service.

 

Thanks!


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